Customer Service

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Payment

  • We accept all major credit cards Visa, MasterCard, American Express and Discover.

Sales Tax

  • There is no sales tax on shoe repair and you will not be charged tax on repairs.
  • Sales tax does apply to the merchandise we sell and sales tax will be added to these items.

Shipping

  • All orders ¬†will be charged a $9.95 fee for shipping.

Repair Kit

  • If you order a repair kit and do not use it you will be billed $9.95 for the cost of the kit.

Exchanges and Refunds

  • Please contact us within 5 days to request an exchange or refund.
  • All merchandise returned for an exchange or refund must be unused and in original packaging.
  • If returning merchandise for a refund shipping and handling charges are not refundable. You will only be refunded the cost of the merchandise.
  • We do not cover shipping costs on returns or exchanges. You must pay to ship the items back to us.
  • All refunds will be returned in your original form of payment. Refunds to your credit card will be processed within 5 days.

Repair Policy

  • We take pride in the quality of our work and are committed to your satisfaction.
  • If you are unhappy with our work for any reason please contact us at [email protected].
  • We will do everything we can to make sure you are satisfied.
Contact Us

Have a question? Send us a message and we'll get back to you ASAP.